Privacy Policy | GameNation South Africa

PRIVACY POLICY

This Privacy Policy explains how information about you is collected, used and disclosed

LAST UPDATED: 25 May 2018

This Privacy Policy explains how information about you is collected, used and disclosed by GameNation South Africa.

This Policy applies to GameNation’s website (www.gamenationsa.com) and any mobile applications or other online products or services offered on the site.

 Collection Of Information

 We collect information about you in various ways when you use our website. For example, we collect information you provide to us when you register for an account, create a user profile, participate in a contest or survey, use our Contact Us form or otherwise communicate with us. Such information may include your name, email address, biographic information, social media handle, social media profile and/or website URL, picture and any other information you choose to provide.

We may also obtain information from other sources and combine that with information we collect on our website. For example, if you create or log into your account through a third-party social media service, we will have access to certain information from that third party service, such as your name and account information, in accordance with the authorization procedures determined by such service.

 When you access or use our Services, some information is automatically collected. For example, when you visit our Services through your computer, we automatically log your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before navigating to our Website.

Cookies

We may automatically collect information using “cookies.” Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our website and your experience. We use cookies to see which areas and features are popular and to count visits to our website. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.

Third Party Analytics 

We may also allow third parties to use cookies and other devices or technologies to collect information about your use of the website. The data collected typically includes information such as your IP address, the browser you use to visit our website, pages viewed and conversion information.

This information may be used by GameNation South Africa and third parties to, among other things, analyze data, determine the popularity of certain content, deliver advertising targeted to your interests and better understand the usage and visitation of our Website and other sites tracked by these third parties. This Policy does not apply to, and we are not responsible for, third party cookies, web beacons or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.

 USE OF INFORMATION

 We may use information about you for various purposes, including to:

  • operate and improve our website;

  • respond to your comments and questions and provide customer service;

  • communicate with you about new contests, promotions and rewards, upcoming events, and other news about products and services offered by GameNation South Africa;

  • process and deliver contest entries and rewards.

We are based in South Africa and the information we collect is governed by South African Law. By accessing or using our website or otherwise providing information to us, you consent to the processing and transfer of information in and to South Africa and other countries.

SOCIAL SHARING FEATURES

The Website may offer social plug-ins (such as the Facebook “Like” button) or other tools or features which let you share actions you take on our website with other websites, and vice versa. The use of such social sharing features enables the sharing of certain information with your friends or the public, depending on the settings you establish with the third party that provides the feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.

SECURITY

GameNation South Africa takes reasonable measures to help protect information we collect about you in an effort to prevent loss, misuse and unauthorized access, alteration & destruction by insuring that our website and services are secure at all times.

Information & Communications

Account Information

You may update, correct or delete your account information at any time by logging into your account or emailing us at help@gamenationsa.com. Please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of your information for a certain period of time.

Promotional Communications

You may opt out of receiving promotional emails from GameNation South Africa by following the instructions in those emails or by modifying your preferences in your account settings. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.

Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), GameNationSA legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

GameNationSA may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • To comply with the law

Retention of Data

GameNationSA will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

GameNationSA will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including Personal Data, to South Africa and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

GameNationSA will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. GameNationSA aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where GameNationSA relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Changes to the Privacy Policy

GameNation South Africa may change this Policy from time to time. If we make any changes to this Policy, we will notify you by revising the date at the top of the Policy, and in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review this Policy whenever you access the Website to stay informed about our information practices and the ways you can help protect your privacy.

CONTACT US

If you have any questions about this Policy, please email us at: privacy@gamenationsa.com

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